Sleep Country Canada — Lodging in Westbank

Reviews of Sleep Country Canada

• Jesus

  Added 2015.05.21

  They say your mattress has a warranty but it really doesn't. We bought a pillow top mattress from this store but the coils are now giving way which causes a "hammock" effect. They want you to take a picture of it to prove it but the pillow top makes the mattress look flat and hides the damaged coils. I tried explaining this to them and sent in multiple pictures but they can't see my point. Don't waste your time here.
• Samantha

  Added 2015.03.08

  Bought a matress on a year end sale. One side of the matress had a deep depression in it. The warenty was no good. They told me there was nothing wrong with it. I spoke to manager and he decided to let me exchange it for another one for an extra 400 dollars and when I got the next one it was almost as bad as the first one. One side was firm and the other side caving in. I figure they sold me returns. I spent 1400 dollars for a second hand matress. It's maddening. I will never buy from them again.
• Dominic

  Added 2015.02.14

  Getting one the water proof mattress pads might work if you can stand the clamie feel..... I couldn't. :-((
• Adrian

  Added 2014.11.07

  Terrible products that they don't honor warranty.
• Dylan

  Added 2014.09.21

  One of the best buying decisions we've ever made was at Sleep Country in West Kelowna. the sales agent took us through each mattress very thoroughly and taught us how to pick the right bed for us...we love it! thanks Sleep Country!
• Juan

  Added 2014.05.25

  SPOILER ALERT...if you have a warranty issue it it not worth the paper it is printed on!
• Owen

  Added 2014.02.03

  Any staining be it tea, a mark from your dog, sweat from sleeping or otherwise VOIDS the warranty. Doesn't matter if the mattress has sunk the 1.5 inches they say is unacceptable. Getting it cleaned doesn't work either. Apparently any moisture damages the material? You're hooped!
• Noah

  Added 2013.05.07

  Bet the company almost never pays out....... $2,500.00 down the drain.